i liked staying in this functionalaffordable hotel. everything was very good and the staff were friendly attentive. the breakfast was plentiful and perfect with good quality food well prepared and all the food was outstanding. the location was favourable and unbeatable, close to the race course, the garden was lovely.

The service at the restaurant is excellent...

All the personnel was friendly attentive. The Racecourse Centre was minutes away from the hotel, thoroughly enjoyed its location for buses to City.

The accommodation was large and perfect, and the staff, especially the receptionist, were lovely and absolutely perfect. I truly enjoyed my stay in the tidy standard room with a super-size bed.

The bed was super comfy, the bathroom was spacious, and they even threw in free WiFi, coffee, and air conditioning. 😊 Plus, the breakfast at the restaurant was delicious.

Spacious, clean rooms and polite, helpful staff. Convenient location with easy access to transportation. Great food at the restaurant. Will definitely return.

The hotel had ample free parking and the location was convenient, with easy access to the city center via bus. The rooms were clean and well-maintained, with good water pressure in the showers. The facilities, including the bar and restaurant, were decent and provided a comfortable stay.

The hotel could use some refreshing, as the outdoor aesthetic and decor were dated. There were also some issues with customer service, such as the restaurant being closed due to staff shortages and a lack of concern from the deputy manager.

We had a fantastic stay at this hotel! The rooms were serviced daily, and the free Wi-Fi was excellent. The staff were extremely friendly and helpful. The breakfast had a wide range of options and was great value for money. The hotel had a large free car park, and it was conveniently located near a bus stop, making it easy to explore the surrounding countryside and the nearby designer outlet retail park.

Nothing, all great!

Friendly staff, excellent surprise for anniversary, convenient location, clean room, comfortable bed.

Nothings.

Our stay at the hotel was pleasant and enjoyable. The staff were friendly and accommodating, making our check-in process quick and easy. Our room was clean, tidy, and had all the amenities we needed for a comfortable stay. The location of the hotel was convenient, with easy access to public transportation into the city center. We appreciated the complimentary breakfast, which had a good variety of hot and cold options. we would recommend this hotel for a pleasant stay in York.

As youngsters, we really enjoyed the executive room with its comfortable sofa and clean, fresh ambiance. The shower was great, although the bathroom was a bit tight. The staff were welcoming and helpful during our stay. The breakfast was of a good standard and served hot.

Felt really like a home away from home, no reason to complain.

We stayed at this hotel for a weekend getaway and had a wonderful experience. The location was perfect for the event we were attending, just outside the city center and next to a beautiful racecourse. The hotel itself is set in lovely gardens, with outside seating where we enjoyed a morning coffee. The residential area provided a peaceful atmosphere, away from the hustle and bustle of the city. The service at this hotel was top-notch, with quick and polite staff. We were welcomed with a refreshing drink upon arrival, and the room amenities were excellent, including ironing facilities and a comfortable sitting area. The terrace was a nice touch, allowing us to relax and enjoy the surrounding views. a great experience and we would highly recommend this venue to others.

We had a minor issue with the breakfast service, as they didn't have fresh eggs but instead used powdered reconstituted eggs for scrambled eggs. However, this was a small inconvenience and didn't detract from our overall positive experience at this hotel.

The location is perfect, with the hotel right next to the racecourse and a short distance from the city centre sights. The staff is friendly and helpful, always prepared to do taxis or buses for you. The rooms are modern and clean, with newly fitted out bathrooms, including a great shower. The breakfast is top-notch, with a variety of freshly cooked food including delicious sausages and fried eggs.

It is worth noting that the service in the restaurant could be improved, as there was only one waitress serving the whole restaurant.

The staff at Holiday Inn York were quick to address any issues we had, ensuring our stay was comfortable. The executive room was clean and comfortable, with a nice sofa to relax on. The breakfast selection was good and the staff were welcoming and helpful. I would recommend this hotel.

The breakfast had plenty of options to choose from and was quite enjoyable. Additionally, the staff was accommodating and really went above and beyond to be helpful. The location was great too, offering lots of parking and close proximity to popular attractions.

The room, specifically the bathroom, felt cramped and hardly spacious. Additionally, the hotel could use a bit of a sprucing up to make it feel more modern and fresh.