Holiday Inn York

good bed

During the first night there was a lot of nuisance from my neighbors in the room next to me. Shouting in the middle of the night is not very pleasant.

All in all a perfect place to stay for an overnight stop whether it be for shopping in the City or as for us, attending a family celebration. Great location, staff friendliness was brilliant and the rooms, lobby etc were very clean. Couldnt fault it really!

As always, staying in the Holiday Inn York was trouble free. We were able to come & go as we wished.

location

evening restaurant food was overpriced and service not very good - mistakes in orders, food not hot. Breakfast was good though

Breakfast was good, the food was of good quality and I liked the self service.

The room was okay but the pillows were typical and not comfortable. The ones that make your head hot. Consequently no sleep!

It was clean the staff were friendly and it had a restaurant/bar. The room was clean bed comfy and clean.

Convenience to York Race course for a conference. Rooms very comfortable and good breakfast. Easy car parking.

Noisy in middle of night with night staff (?) standing outside main entrance under my room talking very loudly.

It was clean the staff were friendly and it had a restaurant/bar. The room was clean bed comfy and clean.

York Races close by.

The cleaning of the room was slap dash. Bed not made one day, not good especially considering the price.

Clean and well presented

When checking out I was charged £17.50 for a movie which was advertised to be £3 but turned out to be £7.50, and £10 on wifi that was also advertised to be free.

The receptionist was very polite and helpful on arrival. The room was clean, light and airy. The bathrrom was as expected, clean with fresh towells. We really liked the outlook from the window. Parking was ample and we enjoyed our stay. Whether we choose this hotel next time will be dependant on what I have said below.

We thought the breakfast area was a bit disorganised, having to wait for fresh food to be brought out. The breakfast plates were well past there best with wear marks on most. We found this a little off putting although the food was plentiful and tasty. The other reason is that we thought this hotel was a little closer to York town center and you need a bus, car or taxi to take you there. We estimated it was a "good" 2 mile walk into the town.

Charging the earth for Internet - In this day and age of technology, I fail to see why your chain of Hotels charge for Internet. The food was so dry under the IR heaters and looked like it had been there since lunchtime, It was only 6:45pm in the evening!

It was clean and quiet the rooms were good size and as discribed on bookings.

there was no internet service anywhere in the hotel withoout paying dearly for it (a service that was provided in other locations for freeA). There was no information about local resturants, no maps of local area. There was not even a vending machine where you could get a drink without pays the high prices at the bar. If there were pools or spas there was no infomration in the room about this.

This is a fairly average chain hotel. However I had an excellent deal with a non-refundable tariff of £45 for room only. The downside was the ridiculous amount of money it would have cost for wi-fi connection, almost £17 per 24 hours. Free in the car park! Having frequently stayed in the area this is the only establishment that makes a charge as far as I know. There is a large car park to the rear of the hotel. The bed was reasonably comfortable, the room was clean and quite large and the comfortable sofa was a very welcome bonus, the hospitality tray was adequate but certainly not generous. Breakfast is pretty expensive at £9.50 per person if booked in advance or £12 on the day. However there is a Tesco nearby and we had a good cooked breakfast there for £3 each which is excellent value. I would stay there again on the same deal as we had as it met our needs as a base to visit our daughter.

The pricing for internet access is extortionate. The fact that it's a fairly bland business type hotel.